Terms of Service

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. 

MyTripMyFare is an online and a registered Omni travel agency working offering travel solutions, flight itineraries, travel itineraries, hotel reservations and booking for car rental services.   The Terms & Conditions delineated herewith comply with the business model of MyTripMyFare and directed towards the specific travel bound services offered by the management under different set of environments. 

MyTripMyFare – Protocols and Work Modalities 

MyTripMyFare is traded under interface of website with domain name – mytripmyfare.com is designed and developed for assisting the travellers, otherwise addressed as User, Traveller/Passenger and Customer/Client in the scope of the website. The online travel marketplace offers a comprehensive, streamlined and systematic model for booking flight tickets, car rental service and hotel reservations to any destination at any point of time across the globe. All the clauses and sub clauses written as well as defined under the title – “Terms and Conditions” are meant to address the travelling concerns of the User, Traveller/Passenger and Customer/Client in response to the usage of mytripmyfare.com.   

The “Terms & Conditions” as defined anywhere in the scope of the document, holds legal obligations and applicable to flights reservations, hotel and resort bookings and car rental services besides the Monetary Transactions as much as these apply to the general use and purposes. The “Terms & Conditions” are also applicable in case of all kinds of decisions made by the User, Traveller/Passenger and Customer/Client for their personal use and establishing the reliability to the use of the services as offered by the Suppliers, Travel Consolidators and the Travel Beneficiaries in totality. 

The “Terms & Conditions” and its legalities are the focal point for use under different set ups and environments. The User, Traveller/Passenger and Customer/Client will use different sections according to their will and purpose in relation to legal regulations and protocols.  The User, Traveller/Passenger and Customer/Client assent to the agreements and “Ways of Use” under different situations.  Similarly, the User, Traveller/Passenger and Customer/Client need to ensure by way of writing that their legal age shall become bounded by the ”Law of Contracts”. Likewise, the User, Traveller/Passenger and Customer/Client shall follow the legal protocols with respect to the payments and financial transactions.  In this case, User, Traveller/Passenger and Customer/Client will also be held liable for all types of financial transactions and the payment modes if the transactions are done by third party on the behalf of the User, Traveller/Passenger and Customer/Client.  

In accordance to the legal protocols written down exclusively within the framework of this document, the User, Traveller/Passenger and Customer/Client shall automatically become liable for financial transactions and payments delivery through their logins. 

It is obviously understood that the User, Traveller/Passenger and Customer/Client shall read through the “Terms & Conditions” with the intention of developing the learning and expanse of understanding.   

Reference within Purview of the Agreement 

The titles such as “Christopher”, "We," "Our," and "Us" strictly refer to MyTripMyFare as well as its business partners and associates. Similarly, the Terms - “You,” “Their,” Users,” “Visitors,” the “Customers/Clients/Customer/Client” REFER TO THE INDIVIDUALS WHO REGISTER A VISIT WITH THE INTENTION OF COMPARING THE AIRFARES, EXECUTE HOTEL RESERVATIONS, BESIDES LOOK INTO DIFFERENT ASPECTS OF THE DEALS AND PACKAGES RELATED TO THE TRAVEL DOMAINAND AS PRESENTED ON mytripmyfare.com. 

Changeable Nature of the Policy 

Christopher may change this policy from time to time by updating this page. You should check this page on regular intervals to understand how the new modifications and add-ons will help un making your journeys safe and comfortable. 

The website is underpinned by following Terms & Conditions: 

Travel and Tourism is a diversified domain involving several types of activities and micro-activities. MyTripMyFare and neither of its Partners and Affiliates (alternatively used as “ASSOCIATES” within the scope of the document) will not become Answerable/Accountable for the errors, Acts of Omissions” made by “THIRD PARTIES” besides the “Acts of the God” or for that matter Inhumane Conditions, Terrorist Activities, Pandemic/Endemic/Sporadic Illnesses, Weather Hazards and Personal Disabilities.  

At MyTripMyFare, we do not have any experience in relation to the risks, or coverage of caveats that may otherwise become applicable during the travel and exploration of global destinations.   

It is hereby proclaimed and recommended that the User, Traveller/Passenger and Customer/Client should align to the advisories issued from time to time by the State Departments of the various countries in response to the prevailing geo-political conditions.   

The “Travel and Medical Information” related to the Diseases and Pandemic/Endemic/Sporadic Illnesses can be downloaded or referenced from the authentic government websites of respective countries.  Furthermore, the “Travel and Medical Information” related to the Diseases and Pandemic/Endemic/Sporadic Illnesses of a particular city or autonomous region can be referenced from the councils, municipalities and provincial heads of the respective cities and the regions.  

MyTripMyFare has no purpose whatsoever to address the intentions of the User, Traveller/Passenger and Customer/Client to travel. We think and believe religiously that the Users, Visitors and the respective Customers can and may travel at different points in time and in different time zones depending on their requirements.  

Travelling and exploration is entirely a personal call of the User, Traveller/Passenger and Customer/Client, and which also means that they should have complete knowledge in advance about the travel advisories and recommendations in relation to specific “Health and Medical” situations, We assume that the knowledge on these matters of extreme importance should be known and understood by you explicitly and from every aspect.   

Activities Strictly Prohibited and Banned 

With all the intents and means, it is understood that the User, Traveller/Passenger and Customer/Client visiting the website interface shall make legitimate flight bookings/hotel and resort reservations and/or car rental bookings for themselves and any other individual, or friend and relative for which you are entitled to act upon and bound under the legal protocols. MyTripMyFare makes the intentions clear to the User, Traveller/Passenger and Customer/Client that if they use any section of the website in an unscrupulous manner, or try to act with the intention of forging or maligning the website and its business, then MyTripMyFare shall immediately debar such User, Traveller/Passenger and Customer/Client permanently.  Likewise, in similar scenarios if the risks or caveats transposed by the User, Traveller/Passenger and Customer/Client with criminal or malicious intentions, then their accessibility to the website shall be limited or stopped completely. 

Mytripmyfare.com and mytripmyfare.co.uk should not be used by the Users, Visitors and the respective Customers for their private and commercial means as this would tantamount to be non-adherence to the legal protocols and business ethics. In absence of explicit consent and approval from management of the website owners, the User, Traveller/Passenger and Customer/Client cannot access, or monitor or duplicate/reproduce the content or information appearing on the website of the interface.  

Intent of Use of the Website  

The User, Traveller/Passenger and Customer/Client: 

1.  Should not and cannot access the content or information segments or copy the segments of the content using the spiders, scrapers, automated tools or other types of unscrupulous methodologies.  Copying of the content is further restricted and limited y the implementation of even the manual procedures; 

2. Can access the website for making flight tickets booking, and creating travel itineraries as well as flight itineraries for long haul or short haul flights.  The User, Traveller/Passenger and Customer/Client should not and cannot either alter, or distribute, or display, or perform, or transmit, or publish, or transfer, or sell or resell the graphics, imagery, goods and services available on the interface of the website; 

3. Should not and cannot make falsified attempts for using the devices, software, or forms of routines that may affect or try to restrict the regular site operations of MyTripMyFare; 

4. Should not and cannot attempt to look into the unscrupulous factors for causing stress on the resources of the website; 

5. Has no obligatory rights for concealing the significant and prominent information resources that they intent to transmit by using the website’s interface, irrespective of the fact that all such transmissions are executed by the way of Navigation of the Website, or Flight Booking, or involve publishing of any type of material in haphazard way. 

N.B. Should any information appearing on the website is used in an unscrupulous manner and such usage is not within the policy norms of the MyTripMyFare; we have the right to abrogate the accounts of the User, Traveller/Passenger and Customer/Client and debarred from use of website.      

Settlement of the Disputes 

We work diligently towards the satisfaction of the customers and this forms the basis of all our business processes. There are disputes that can emanate between MyTripMyFare and the User, Traveller/Passenger and Customer/Client. In the event of occurrence of disputes, MyTripMyFare and its management shall necessitate the procedures for handling the disputes and maintain the decorum of our business process.  Therefore, we advise that the possibility of the actions on behalf of the User, Traveller/Passenger and Customer/Client should only be executed provided you notify and discuss the issues with our Customer Care Department. 

Mandatory Documentary Possessions 

The User, Traveller/Passenger and Customer/Client travelling to overseas destination would require government-issued Photo ID as the part of security checks at airports, car rentals and also while making the reservations in the hotels. Photo ID is also desired to be produced before the appropriate authority during the event of travelling to the destinations as resolutely defined by the designated Travel Suppliers. 

In the event where the User, Traveller/Passenger and Customer/Client are refused the permission to board or deport on the basis of non-adherence as well as because of the non-compliance of the standard operative procedures,  neither MyTripMyFare nor any of its partner websites shall hold any accountability. In such situations the User, Traveller/Passenger and Customer/Client will not be entitled to the refunds as discussed within the documentation. 

Supernumerary Charges and Fees 

Depending on your destination, government entry/exit fees may apply; 

• These are entirely your responsibility and will be charged in addition to your booking fees; 

• All passengers on your reservation (if there are more than one) must travel on the same itinerary. Individual passengers cannot be added to or removed from your reservation.  

Terms Related to Payments  

The payment terms included in our “Terms & Conditions” will include the payments for the Car Rentals, Airfare, Hotel Accommodations, and the cost of the itineraries (both Travel Itineraries and the Flight Itineraries). The payment terms shall also include the cost of Baggage, Fuel Surcharges, Seat Reservations as well as other types of service costs that may otherwise be scanned and processed by specific Travel Supplier(s) during the Check-in. MyTripMyFare shall take no responsibility of any extra charges or payments owned by the relevant Travel Suppliers, and it is the sole responsibility of the Users, Travellers and Respective Customers.   

It is significant that the User, Traveller/Passenger and Customer/Client should immediately get in touch with the Travel Supplier if there are any questions incurred on the charges and the surcharges. Furthermore, the payments shall also not include the terms of Liability Insurance, Drop-off Charges, Child Safety Seats or any other payments related to the Service Elements, viz-a-viz Telephone, Surcharges on Energy Expenditures, or otherwise incurred through the Taxation). 

The booking of flight tickets or hotel rooms or car rentals can only be validated after the User, Traveller/Passenger and Customer/Client shall pay the entire cost of flight ticket through Credit Card or Debit Card.  MyTripMyFare accepts the Credit Cards and Debit Cards of the Banks that have registered billing address attached to them.  In addition, Users, Travellers and Respective Customers also authorize the payments department of MyTripMyFare as well as its Approved Third Parties for charging the complete payments and other charges against the booking of Flight Tickets, Hotel Reservations and Car Rentals. 

The entire cost of flight tickets or hotel rooms or car rentals booked through us by using the Credit Card/Debit Card   shall be emailed and notified to the respective User, Traveller/Passenger and Customer/Client. If the User, Traveller/Passenger and Customer/Client have not received the information pertaining to the payment disbursals or Credit Card/Debit Card charge then it is their sole responsibility to provide us the information of such non-receipts.  

Force Majeure 

MyTripMyFare has no responsibility for the claims made, or expenses incurred, or potential damages, or possible delays or destruction of enjoyment or any other circumstance arising from any event, which is either not directly or indirectly controlled by the Travel Suppliers or our Partners. It is also made conspicuous here that such circumstantial events may also arise from Riots, Terrorism, Earthquakes, Labour Strikes, Delay in Transportation. Pandemic Situations, Bans from the Government, Geo-Political Situations etc. 

Information Appearing and Represented on the Website Pages 

MyTripMyFare is traded under Mytripmyfare.com is an online Omni travel marketplace and a travel beneficiary delegating knowledge on landscapes, promising tourist destinations besides charting out the details of the prices of the flight tickets, flight timings, terrestrial location of the travel agents, flight schedules, hotel and resort property locations and car rental services, international currencies etc.  MyTripMyFare is responsible for the validity, freshness and accuracy of details contained within the information, however, it becomes often impossible to check and collate the authenticity of the information that is routed through the websites of the third parties or our travel partners. 

It is therefore implied and requested to the User, Traveller/Passenger and Customer/Client to reinstate as well as reaffirm the information pieces and facts and figures or gained from the third-party as well as the partner websites. In case of any issue, the User, Traveller/Passenger and Customer/Client should report it to us and we shall initiate the procedures to settle the discrepancies whatsoever.  

Fares, Travel Limitations and Strategic Situations  

The information on Travel Items as well as the Services provided on the Website come under the purview of the “Travel Limitations” and Conditional Requirements as approved and controlled by International Markets.  All these Travel Limitations and Strategic Conditional offers may directly or indirectly affect the pricing and its listing on the website.   

It is mandatory to incite any such occurrences of the information with respect to the proposed limitations and the prevailing strategic conditions to MyTripMyFare Management and/or Third-Party Providers.  It is the discretion of the Airlines/Carriers as well as Third-Party business providers, the service providers to bring the changes and manipulate the prices, flight trips, hotel and resort reservations, booking car rental services besides the packaged offerings and the baggage prices thereof.  Furthermore, the pricing and the respective changes pertaining to these prices are likely to undergo the changes without any notification provided earlier. 

Rights Conferred Upon the Intellectual Property and Its Usage 

We claim that the graphics, software, design and the visuals (and this also includes the company trademarks) appearing in different sections of the website in addition to the site structure and its internal linking is the authority of MyTripMyFare. The materialised information is under the protection of the globally acclaimed intellectual property legislations. All such material is for use for not gaining the profits or intended to be used to gain any personal profits.     

Termination/Annulment of Agreements 

The User, Traveller/Passenger and Customer/Client in the event of any reported breach of the terms provided within the protocols of these Terms and Conditions would lead to immediate abrogation or repeal of the agreement as well as the registration of User, Traveller/Passenger and Customer/Client with limited or no accessibility to the website. In such an event the User, Traveller/Passenger and Customer/Client will not have any accessibility to the services offered by MyTripMyFare or any of its partner website.  Any work arrangements accepted between the User, Traveller/Passenger and Customer/Client and MyTripMyFare shall be annulled.  

Payment Security  

MyTripMyFare has in place a streamlined and innovative payment security system that is evaluated on the basis of the financial transactions through a systematic online method performed within an extremely safe network and intricate artificial intelligence.  Payments in cash or through cheque are not acceptable. We accept payments through credit cards, including Visa, MasterCard, JCB, American Express, and Diners Club.  

The personal and non-personal information of the User, Traveller/Passenger and Customer/Client is secured and completely protected by “Turbo Secure Socket Layer”.  Therefore, through the entire process of Flight Ticket Booking, Hotel and Resort Reservations, Car Rental Booking, the financial information as well as the details are also protected under the “Turbo Secure Socket Layer”.    Firewalls used are operating as the stop points within the computer networks and our systems. The secured socket layer operating on MyTripMyFare server software encrypts sensitive information with respect to the Credit Card, Debit Card and the bank details as well.   

The whole process of encryption process completely transforms the data entered by the User, Traveller/Passenger and Customer/Client into bits, which are transferred over the secured networks on the internet. In this way, the data is finally jumbled up and cannot be interpreted or read thereof. The result is that Credit Card/Debit Card information of the User, Traveller/Passenger and Customer/Client cannot be breached and therefore used by unscrupulous elements.   

We maintain the financial transparency and under this we send a formal request to User, Traveller/Passenger and Customer/Client asking him/her to cross-verify the total purchase cost and the amount charged with the bank.   

In addition, the User, Traveller/Passenger and Customer/Client are likely requested to make available confirmation of the precise amount of transaction as reflected on bank statement along with the authorisation code. The verification is validated either through the check of the online statements, or establishing the contact with the designated bank.  

We maintain a stringent financial compliance under which the exact amount (in GBP and Pence) should match in our records.  If the payment transactions recorded with us do not match the records of User, Traveller/Passenger and Customer/Client reservations/bookings shall not be made.  

Alterations & Cancellations Policy 

The policy is applicable to all-inclusive travel arrangements, holiday packages, hotel stays, flights, car rental services and itineraries in general.  This policy is valid without taking the view of mode of payment or the booking methodologies.  The User, Traveller/Passenger and Customer/Client making any reservation or booking shall be guided by “Terms & Conditions” drawn in this policy. 

Alterations in the Flight Reservation: 

1. Alterations requested before the Issuance of Flight Ticket or Voucher – We will provide assistance to the User, Traveller/Passenger and Customer/Client requesting any changes in the travel arrangements after a confirmation email is sent and an invoice is raised. However, there are incidents wherein the suppliers such as airlines do not allow any changes or alterations on flight tickets that are non-refundable and non-changeable and non-transferable.     

All alterations or changes to the flight ticket are allowable provided the User, Traveller/Passenger and Customer/Client has not made the payments. However, after the invoice is issued in the name of the User, Traveller/Passenger and Customer/Client, such changes would incur a VARIABLE CHARGE, which is charged in GBP.  The charges are applicable according to the airline or supplier’s policies and moreover, such alterations or changes are permissible thereof.     

When the airline/supplier has received full payments for the flight ticket, changes or alterations may not be allowed by the airlines or the supplier. In such event, the changes or alterations are perceived by the supplier or the airline as “CANCELLATION” and a separate cancellation charges become applicable.   Such a “CANCELLATION” is generally regarded as “NON-REFUNDABLE” unless otherwise mentioned separately by the supplier or the airline.  

Note: Majority of airlines do not allow changes in Names and Dates. Such changes or alterations are regarded as “CANCELLATION” and “CANCELLATION CHARGE” IS ACCRUED THEREOF.  

2. Changes in the Name before Issuance of Flight Ticket/Voucher – Airlines do not encourage changes or alterations in the name.  The name change on flight ticket before the flight ticket is allocated is only possible when the seat is re-booked by the Traveller/Passenger and Customer/Client. Since we are selling flights on special and promotional airfares for a limited timeframe, Traveller/Passenger and Customer/Client may not become entitled to these special and promotional airfares after re-booking the flight ticket. It is also likely possible that the Traveller/Passenger and Customer/Client may not have flight ticket available for the same date or airfare or in many cases the original airfares issued by the airline will cease to exist.   

In such a situation, the Traveller/Passenger and Customer/Client will have to bear the difference in the airfare apart from paying extra Taxes and Fees as applicable.  Furthermore, as the airfares are competitive and changeable in nature, the Traveller/Passenger and Customer/Client will have to pay the additional costs over and above the airline fees.  Should the Traveller/Passenger and Customer/Client fails to pay the difference, then the flight ticket will be put on HOLD or otherwise “CANCELLED”. Cancellation Charges shall be incurred on the Traveller/Passenger and Customer/Client by the airline. We shall not be accountable for the flight ticket cancellation in this situation.  

3. Changes in Date/Flight Schedule prior to the Issuance of Ticket/Voucher - The Traveller/Passenger and Customer/Client MAY CHANGE THE DATE OF THE FLIGHT AND/OR FLIGHT SCHEDULE BY PAYING THE PENALTY TO THE AIRLINES. THE NEW RESERVATION MAY NOT COME ON THE SAME PRICE AS THE PREVIOUS RESERVATION, AND THIS IS LIKELY BECAUSE THE AIRLINE REVISES THE AIRFARE ON REGULAR BASIS AND DAILY.  In all such cases, The Traveller/Passenger and Customer/Client have to pay for the difference in the airfare besides bear the date change penalty.  If the Traveller/Passenger and Customer/Client fail to pay the airfare difference or date change penalty, then the flight ticket will be put on HOLD or otherwise “CANCELLED”. Cancellation Charges shall be incurred on the Traveller/Passenger and Customer/Client by the airline. We shall not be accountable for the flight ticket cancellation in this situation.  

4. Permanent Termination and Suspension of Reservations/Vouchers – If the Traveller/Passenger and Customer/Client forward the request for Name/Date Change or both, the details of previous or existing flight reservation ceases to exist. This is necessitated to ensure new changes are updated in the PNR. After the dissolution of previous reservation details, the Traveller/Passenger and Customer/Client is not able to revert to seat search for the same cost or the same seat will not be open for reservation thereof.  

Note: If the Traveller/Passenger and Customer/Client fail to pay the airfare difference or date change penalty, then the flight ticket will be put on HOLD or otherwise “CANCELLED”. Cancellation Charges shall be incurred on the Traveller/Passenger and Customer/Client by the airline. We shall not be accountable for the flight ticket cancellation in this situation.  

Cancelling your Flight Reservation 

If the Traveller/Passenger and Customer/Client who has made the hotel booking or flight reservation through us intend to cancel the flight or hotel booking, then a request should be made explicitly in writing and addressed to mytripmyfare.com through an email. The Traveller/Passenger and Customer/Client forward the request undersigned by him/her.  

If two separate bookings were made by separate Traveller/Passenger and Customer/Client, then cancellation request for hotel booking or flight reservation should be emailed to us by both Travellers/Passengers and Customers/Clients. 

Flight tickets and Hotel Reservations are generally non-refundable. However, there are a few flight tickets and Hotel Property Reservations, which are refundable and cancellable, but such tickets or reservations are highly priced and often beyond the budget.  Choice of Hotel Property Reservation and Flight Booking rests only with the Traveller/Passenger and Customer/Client. We shall not exercise our control over it.  

Airline Tickets that are titled as “APEX TICKETS” have a non-changeable status and therefore cannot be changed after a booking is made and airfares are paid to the supplier. If the Traveller/Passenger and Customer/Client make any request for the changes in such ticket, then s/he may incur a 100% cancellation charge. The Traveller/Passenger and Customer/Client returning the flight ticket to MyTripMyFare is submitted to airline or suppler for the final decision on the reimbursement.  After the reimbursement is made, we shall make the refunds to your designated card account, and such refund would incur amount deficit from loss of deposit, cancellation charges and/or any administrative charges and surcharges thereof.  

Airline may also refund the partially used tickets in which case the airfare for the return flight is adjustable on the Pro Rata rate, and many times such rates do not hold any fund value whatsoever. The process for refunds will take approximately 8 to 12 Weeks and this processing time may also increase due to many socio-economic factors or banking delays.  

Note- Airlines or supplier does not directly control refunds and processing of refunds. On several occasions cancellations are 100% non-refundable.   We as a registered travel agency work as the intermediary between the supplier and the Traveller/Passenger and Customer/Client. We should not be held accountable for any delays in the issuance of refunds, or incongruities arising out of the actions of a respective airline. 

The request for flight cancellations should be made within 24 Hours and 7 Working Days and after the timeframe is passed, no refunds are likely entertained. Furthermore, the Traveller/Passenger and Customer/Client have to provide details of the documents such as airline letters, passport or ticket copies/scans for the initiation to flight ticket cancellations. 

Note: We hold the professional responsibility for filing, applying and taking the follow-up actions over the ticket and voucher refunds only.  We may also undertake follow-up actions with respect to the exact amount paid to the airline as airfare. WE SHALL NOT HOLD ANY ACCOUNTABILITY FOR ANY LEGAL OR PARALEGAL CLAIMS NITHER WITH THE SUPPLIER.AIRLINE AND/OR 3rd PARTY.   

 
Outcomes of Cancellations made by Traveller/Passenger and Customer/Client 

1. If the Traveller/Passenger and Customer/Client cancels the flight or hotel reservation impromptu without ascertaining any reason for the cancellation, then such cancelations shall be governed by the policies of the Supplier (Airlines and Hotel/Resort) and the policies of Travel Agency that the Traveller/Passenger and Customer/Client has chosen for making travel arrangements.  A minimum cancellation charge shall apply in addition to the Taxes and Fees on every cancellation thereof;   

2. Cancellation Policy of the Airlines, Hotel/Resort shall become applicable separately even if both components are the part of a single event. The “CANCELLATION CHARGES” and “REFUNDS” shall be honoured by the respective supplier, determined according to respective policies.  You should check with us for specific details with regard to the “CANCELLATION CHARGES” and “REFUNDS” or any “SURCHARGES” or TAXES AND FEES”; 

3. REFUNDS SHALL BE MADE BY THE SUPPLIER IN THE DESIGNATED CREDIT CARD/DEBIT CARD ACCOUNT FROM WHERE THE CHARGES WERE MADE BY the Traveller/Passenger and Customer/Client; 

4. We shall not be accountable for delays in the REFUNDS or in case any “CANCELLATION CHARGES” “SURCHARGES” or TAXES AND FEES” deducted from the final REFUND AMOUNT by the SUPPLIER. WE DO NOT GUARANTEE ANY TIMELINES FOR RECEIVE OF REFUNDS OR QUALITY OF SERVICE STANDARDS MAINTAINED BY THE SUPPLIER; 

5. After the itinerary is booked and payments are received by the supplier, the Traveller/Passenger and Customer/Client should INTERACT WITH THE SUPPLIER ON ALL FINANCIAL MATTERS, AND ARRANGEMENT OF THE ITINERARIES. WE MAY OFFER COMPLEMENTARY SERVICES SUCH AS: 

• Applying for the Refund Amount; 

• Follow-up action with airlines or Hotel/Resort Property  

6. In case the SUPPLIER ISSUES COMPLETE REFUNDS, WE MAY STILLCHARGE YOU FOR THE SERVICES OFFERED BY OUR TRAVEL AGENTS. WE SHALL INFORM OF SUCH CHARGES TO YOU BEFORE PROCESSING THE REFUNDS.       

Cancellations executed by Airlines: 

1. If your flight is cancelled by the airline before the departure, or when just before your return trip, then you need to provide appropriate documents and letters, including scanned copies of the flight tickets by the agency for initiation of smooth “CANCELLATIONS” and “REFUNDS”; 

2. The request for the “REFUNDS” could only be initiated within 7 Days to 48 Days and the claims made after specified timelines shall not be honored by the airline or the travel agency;  

3. If the flight is cancelled by the airline, then the airline will make necessary arrangements for providing alternate flights or initiation of full/partial “REFUNDS” and such initiation of “REFUNDS” shall be entitled on the basis of flight itineraries, types of ticket etc. It is entirely dependent on the Traveller/Passenger and Customer/Client to accept or reject the claim for “REFUNDS”. The the Traveller/Passenger and Customer/Client should contact respective airline in this case;  

4. The Traveller/Passenger and Customer/Client who have paid the total cost of flight ticket to the airline should deal with financial concerns, claims and timing for the “REFUNDS” directly with the airline and “WE AS TRAVEL AGENCY” shall not take any accountability.  The cancellation of flight initiated by the airline and authorisation of “REFUNDS” and final processing will take time.  However, the Traveller/Passenger and Customer/Client is entitled to full refunds that “WE AS TRAVEL AGENCY” receive on the behalf of Traveller/Passenger and Customer/Client from the airlines. The amount received as “REFUNDS” may vary from the actual amount made during the time of making the reservations; 

5. Issuance of flight ticket, or hotel reservation and the application made for receiving “REFUNDS” are separate and distinct, and shall be charged separately. Mytripmyfare.com shall offer essential services, support and help as well as handling the issues, while the Traveller/Passenger and Customer/Client applies for “REFUNDS”; 

6.  Mytripmyfare.com and its agents need to be contacted for guidance, assistance and professional advice when the airline cancel the flights;  

7. To know about the precise information on Flight Status, Refund Status and the operating schedules of the airlines, the Traveller/Passenger and Customer/Client should contact the corporate office or ground operational team located stationed at the head office of the airline.  

Note:  

1. After the Traveller/Passenger and Customer/Client has made the purchase of flight ticket or hotel reservation, the airline and Hotel property becomes primary information source. Terms, liabilities and policies of the Airline and/or Hotel/Property shall become binding; 

2.  Mytripmyfare.com SHALL NOT TAKE ANY RESPONSIBILITY NOR HAS CONTROL ON THE MANAGEMENT OF THE FLIGHT OR OPERATIONS OF THE HOTEL/PROPERTY OR ANY LIABILITIES ARISING OUT OF IT.   

Refunds pertaining to Non-operability or Airline Strikes 

1. In the worst case scenarios where the airline gets grounded or its services are non-operational due to technical glitches or the routine operations of the airline get suspended or, the airlines has filed for the insolvency, the Traveller/Passenger and Customer/Client has obligatory responsibility to contact  the Available Phone Numbers/Head Office/Operational Team or the Airline/Customer Service for gaining insight into the future course of action; 

2. It is notified to the Traveller/Passenger and Customer/Client that “REFUNDS” issued by the Airlines in the wake of their non-operability, or grounding, o suspension, or insolvency shall not follow the same procedures as in the case the “AIRLINES CANCELS THE FLIGHT”. In such situations, since airlines have stopped operating, it may be difficult to reach out to the airline. The execution of “REFUNDS” may be cumbersome and there could time taking and Mytripmyfare.com shall not hold any direct or indirect responsibility for such “IMPROMPTU CANCELLATIONS” and “REFUNDS” thereof.  

3. In case of socio-political upheaval, the airline or Hotel Property may either cancel the reservations or alter them altogether. The airline may arrange for alternate flights, or code-share flights that follow alternate routes. The respective airline shall offer partial refunds or full refunds, depending on the situation.  However, Mytripmyfare.com will not take any responsibility for any of these actions of the airlines or Hotel Property. It is advisable to the Traveller/Passenger and Customer/Client that they should get in touch directly with the respective Airline or Hotel Property.   

4. The reservation and customer service agents working at Mytripmyfare.com should not be held accountable by the Traveller/Passenger and Customer/Client if the Hotel Property or Airline ceases its operations or files for insolvency. We do not have any information or press release or any formal notice from the respective supplier. However, we may arrange Customer Service Phone Numbers, or Contact Information for the Traveller/Passenger and Customer/Client, and they should immediately get in touch with them.   

Cancellations of Hotel Property/Resorts by the Traveller/Passenger and Customer/Client 

1. If the Traveller/Passenger and Customer/Client cancel Hotel Property reservation, or the reservation is automatically cancelled from either LATE/NOSHOW INCIDENTS, then “CANCELLATION CHARGES” become applicable.  These charges depend on the “TERMS AND CONDITIONS” earmarked by the supplier. In general, the HOTEL PROPERTY RESERVATIONS and HOLIDAY PACKAGES are Non-Refundable, Non-Changeable and Non-Transferable, unless such reservations are clarified and specified in writing.    

2. If the Traveller/Passenger and Customer/Client cancel Hotel Property reservation, then a formal and explicit notice should be emailed on the official Email Id of Mytripmyfare.com.  

Part/Full Cancellation of Holiday Package: Day wise Charges/Refunds Issued by Airlines/Suppliers  

Prerequisites to Fulfilment of Refunds post Cancellations by Traveller/Passenger and Customer/Client 

1. After the departure of the flight and post availing the stay in booked Hotel/Resort, No Cancellations or Refunds shall be entertained for the remaining part of the Holiday/Travel; 

2. There will be a separate Invoice for a new travel arrangement/flight booking and the details of your itinerary shall be displayed in the New Invoice. All requests for Cancellations/Refunds shall be made and entertained only with respect to the Invoice and the Itineraries;  

3. All bookings made with respect to Hotel/Resort or Flight is non-refundable after 48 Hours have elapsed. The Traveller/Passenger and Customer/Client should forward us a WRITTEN REQUEST for their decision to cancel the itinerary and initiate the refunds.  Such a request should be undersigned by Traveller/Passenger and Customer/Client. The request for Cancellation and Refund of the itinerary will become valid only from the day we receive the request in writing from the Traveller/Passenger and Customer/Client.  

4. In general all travel arrangements made by the Traveller/Passenger and Customer/Client are non-refundable and non-transferable in nature.  In this respect if the Traveller/Passenger and Customer/Client does not show contentment with a particular or all segments of his/her travel arrangements and that s/he has availed either part or full travel arrangement and insist on changing the accommodation, hotel property, or airline other than for which the Traveller/Passenger and Customer/Client has already paid, then WE ARE NOT HELD ACCOUNTABLE FOR ADDITIONAL CHARGES, TAXES AND FEES INCURRED.  

NOTE: SIMILARLY, THE VOUCHERS AND CREDITS ISSUED BY THE AIRLINE WILL BECOME NULL AND VOID ON THE NEW AND FRESH BOOKINGS MADE BY the Traveller/Passenger and Customer/Client. EXTRA CHARGES ARE ADDED AND SUCH ADDITIONS ALSO INCLUDE TAXES AND FEES, AS CHARGED BY THE SUPPLIER.  WE ARE NOT HELD ACCOUNTABLE FOR ADDITIONAL CHARGES, TAXES AND FEES INCURRED. 

5. The information requested by Traveller/Passenger and Customer/Client with regard to Travel Arrangements/Hotel Property Reservations/Flight Booking/Car Rental Service shall be provided to him/her by our agent and prior to booking the itinerary and finalising the purchase.  It is the right of the Traveller/Passenger and Customer/Client to obtain all information. If the Traveller/Passenger and Customer/Client make any errors while booking or does not provide any missing information, or disburse wrong personal information, which may other leads to cancellation of the itinerary by the supplier, or the travel arrangements are held up, then we do not take any accountability for such extreme occurrences.   

Extra charges shall be incurred on Traveller/Passenger and Customer/Client by the Supplier/Hotel Property/Airlines/Car Rental Service, if any changes with respect to the existing reservations or bookings need to be made thereof.  

6. It is the responsibility of the Traveller/Passenger and Customer/Client to reconfirm their travel arrangements by contacting us 48 Hours prior to their departure. If we do not make any reconfirmation calls or that the Traveller/Passenger and Customer/Client does not receive any confirmatory emails in their inboxes, the agent or the travel agency shall not be held accountable for any revisions in the flight schedules, or cancellation or revisions in the hotel booking property, or delays whatsoever.  

7. We as a responsible Online Travel Agency shall not be accountable for the standard of the services or for that matter any actions/misappropriations on the part of 3RD Party. Such 3rd Party shall include (Supplier, Traveller, Hotel/Resort Management/Airline/Car Rental Service).  

Terms & Conditions Last Reviewed on: 28 Sep 2026