Refund and Cancellation Policy
MyTripMyFare has a detailed and clear refund policy underway to help the User, Traveller/Passenger and Customer/Client to execute the refunds in simple and streamlined manner. It becomes important to point here that the User, Traveller/Passenger and Customer/Client approach the respective Travel Supplier for the smooth initiation of refunds. The time required for executing refunds shall be different with different Travel Supplier. In special cases, such refunds may take more than 7 working days.
If the AIRLINES/HOTEL PROPERTY/CAR RENTAL SERVICE booking made by the respective User, Traveller/Passenger and Customer/Client becomes a “NOSHOW” category, then no refunds shall be initiated and/or issued by suppliers. The booking/reservation shall stand cancelled once and for all. The refunds for AIRLINES/HOTEL PROPERTY/CAR RENTAL SERVICE are executable only if the policy of respective supplier allows us to take forward.
Our customer support team shall take care of all the requests for the refunds and follow these requests in a well-managed and efficient manner. However, despite the efficiency and management, we cannot be accurate with regard to the accuracy of the refunds for the AIRLINES/HOTEL PROPERTY/CAR RENTAL SERVICE as the frequency of requests for issuance of refunds is very high at times.
In the process of initiation of refunds from AIRLINES/HOTEL PROPERTY/CAR RENTAL SERVICE, the User, Traveller/Passenger and Customer/Client should forward the notification tour agent, and they shall receive a call back or an email in their registered account with us. The reply is in specific alignment to the request for the refunds as forwarded by the User, Traveller/Passenger and Customer/Client. On several occasions, the User, Traveller/Passenger and Customer/Client shall not directly get qualified for cancellations and refunds whatsoever.
Once the request for the refund is received from the User, Traveller/Passenger and Customer/Client, MyTripMyFare would get in touch with respective AIRLINES/HOTEL PROPERTY/CAR RENTAL SERVICE for initiating the process of waiver amount according to the policy initiated by the respective airlines. We cannot issue the refund on our own discretion as we are not authorized for such issuance.
IT IS ENTIRELY ON THE DISCRETION OF THE AIRLINES/HOTEL PROPERTY/CAR RENTAL SERVICE TO REFUND THE MONEY. We shall apprise the User, Traveller/Passenger and Customer/Client on the protocols of the airlines with regard to the refunds. After everything is managed and fulfilled in streamlined way and approval is issued by the airlines, the refunds are received in the bank accounts of the designated User, Traveller/Passenger and Customer/Client.
The Transaction Service Fees (Booking Fee) and the Post Ticketing Service Fee charged by supplier is Non-Refundable and can change without any prior notification.
Cancellations Policy
All Cancellations of Flight Tickets, Hotel Reservations and Car Rentals are defined under the Cancellation Policy of the MyTripMyFare. It is mandatory that the User, Traveller/Passenger and Customer/Client understands the explicit protocols of Cancellation/Reservation are likely to vary in accordance with the date of the flight, date of hotel booking, date of car booking apart from the category of booking.
In case of the AIRLINES/HOTEL PROPERTY/CAR RENTAL SERVICE bookings, it is remindful that these are non-refundable, non-cancelable and non-transferable in nature.
Cancellations & Refunds Policy for Flight Tickets
Basic Economy flight tickets are Non-Cancelable and Non Refundable. The cancellations and refunds request for Flight tickets for other classes are only validated for cancellation within 24 to 48 hours of booking and no later. The customer support at MyTripMyFare is always there to help you with the cancellations and refunds.
Processing Fee
MyTripMyFare shall charge a processing fee for the cancellations of flight tickets, or hotel reservations or car rental bookings executed by the User, Traveller/Passenger and Customer/Client. It is reminded and reiterated herewith that the airline tickets and car rental bookings are not 100% refundable. There are mandatory Terms and Conditions along with the Processing Fee which become applicable while making any domestic or international travel arrangements and the User, Traveller/Passenger and Customer/Client should strictly adhere to them.
Cancellations over the Phone
MyTripMyFare provide the User, Traveller/Passenger and Customer/Client the benefit of cancellation of flight tickets, car rental bookings and hotel bookings directly over the telephone. Please be informed here that the request for flight ticket cancellations, or hotel reservation cancellations or the cancellation of car rentals can also be executed over an email and chat as well.
